Match Group CEO: Tinder Turnaround Requires Lowering Pressure
Speaking in a recent CNBC interview, Rascoff said Tinder remains the world’s leading dating app, operating in 166 countries, and continues to be a critical part of Match Group’s business. “It was too big to not rescue”, he said, admitting that they have “basically halved the rate of decline” but still need to make further progress.
The crux of the issue is that dating conventionally is stressful for many users, especially younger users – the lifeblood of most dating apps. They need to be given alternatives, and according to Rascoff, “the way to do that is to lower the pressure. Gen Z finds dating stressful; they find it like a job interview.”
He pointed to Double Date, Tinder’s feature that allows two friends to match and chat with another pair, as an example of this approach. Around a quarter of Tinder’s Gen Z users have already used the feature. “Now about a quarter of our Gen Z users are using Double Date, where two friends join together, they’re swiping on pairs, they’re in a four-way chat.”
Two friends can meet up with two dates for a four-way conversation with a more social atmosphere, or attend events like ceramics classes where users can meet naturally – things that lower the overall pressure and allow connections to form more casually. This removes a big hurdle in conventional dating: the fact that they’re often high-pressure situations for both parties, which can lead to awkwardness and an inability to get comfortable around the other person, sabotaging the connection before it’s even explored.
Along with this focus, the company is also investing in experiences that extend beyond traditional swiping, including in-person events and activity-based meetups designed to make introductions feel less like a formal date.
According to Rascoff, Tinder’s year-over-year declines have slowed significantly. Key engagement metrics that had been falling by double digits are now down by around 5% to 6%, while monthly active user declines have improved from roughly 12% to between 6% and 7%. Although the app has not yet returned to growth, Match Group sees the trend as evidence that recent product changes are beginning to resonate with users.
Despite Tinder’s recent challenges, Rascoff said monetisation has not been the company’s primary concern. Instead, Match Group is focused on rebuilding user growth, arguing that Tinder already generates strong cash flow once engagement returns – and that the brand awareness and monetization are already in very strong places. The company continues to return a significant portion of its free cash flow to shareholders through dividends and share buybacks.
