Tinder Extends Facial Verification to New Users in Singapore

Tinder has begun requiring new users in Singapore to complete a video selfie verification process before creating an account. The feature, called Face Check, is part of a global rollout by Match Group aimed at reducing bots, fake profiles, and scams on the platform.

Singapore joins the United States and Britain as recent recepients of the mandatory face check system. ace Check asks brand new users to record a short three-second video selfie that captures their face from multiple angles, then creates biometric data to confirm that the person in the video matches the profile photos. Existing users in Singapore are not required to verify unless the system detects suspicious behavior, such as rapid liking of profiles or sending identical messages to multiple accounts

According to Tinder’s Senior Vice President of Trust and Safety, Yoel Roth, the process helps to expose AI accounts, remove duplicate or catfishing accounts, enforce platform-wide bans, and make sure that the account is really run by its supposed owner.

In markets where Face Check has already launched, Tinder reported a 60% reduction in user exposure to potential scammers, bots, and abusive accounts. In the US, the system now catches banned users within one day about 80% of the time, up from 50% previously. Roth noted that users tend to be more comfortable with video selfie verification than with submitting official documents like national ID cards, which many find intrusive or easy to falsify.

The move comes amid growing concerns about sophisticated scams on dating apps, including the use of generative AI for fake photos and conversations. Dating platforms in Singapore – and many other parts of the world – have faced increasing pressure to strengthen safety measures as AI-genearted images and videos become more convincing than ever.